Team Engagement

Are we paddling in the same direction at the same speed and not up S*#t Creek?

Employee Engagement Infographic

Team is a common term that is not practiced well.  I have had the good fortune to have been in high performing teams and the memories and relationships are still important to me. My memories connect me to doing a good job, exceeding expectations, learning, celebrating and having a sense of meaning and belonging. Teams don’t just happen, are often less effective than a group of individuals and can be terribly inefficient.

Basics first, what are the attributes of a team:

  • Complementary skills
  • Common purpose
  • Shared performance goals
  • Mutual accountability

What makes an effective team:

  • Purpose
  • Clear goals
  • Complementary perspectives and skills
  • Process and timings are clear
  • Reflective learning and celebration

Different tasks require different focuses in teamwork:

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Problem Solving:
Trust & communication
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Clarity / directive style
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Freedom / autonomy

Questions to ask your team regularly:

  • How did you feel?
  • What did you learn?
  • How were you affected?
  • What inter-discipline issues should you consider?

A leader’s willingness to discuss learnings and openness to constructive criticism will over time, develop team engagement. This social exchange develops trust and a reciprocation of benefits. In the eye of the beholder, perception of mutual obligations develops and how an individual interprets cues and signals from their leader. No cues and signals, no teamwork, failure to deliver on cues and signals is worse than having no cues and signals at all.

In summary…

My personal reflections on actions for teamwork and engagement (bold = bang for buck):

  • Equal recognition for contribution.
  • Goals should be measurable and defined for those responsible for achieving them.
  • Achievement, however big or small, should be recognised and celebrated.
  • Deal with issues face-to-face.
  • Commit fully to goals set.
  • Act emphatically all the time, but don’t carry passengers.
  • Reduce the documentation you need to justify delivery.
  • Simplify language.
  • Reduce the time it takes to get something approved.
  • Set expectations around quality, time and cost, then trust your team to find the best way to do the work.
  • For long-term growth, focus on new ways of behaving, not new ways of working.

These are not new principles. I recently finished a biography on Napoleon (Bonaparte, not Dynamite) and one of his quotes I enjoyed and connected to was: ‘morale is to physical as three is to one.’

Team engagement and alignment is one of the elements to improve overall performance, i3 offers practical and effective solutions, let us buy you a coffee/wine and listen to your present workplace issues.

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